Ivy Casino Review

The best welcome bonus
20 free spins on Big Bass Splash

18+. New players only. Min deposit and wager £20 on Big Bass Splash. 20 free spins (£0.10 per spin) on Big Bass Splash with no wagering on winnings. Must be claimed within 7 days. Full T&C’s apply.

18+. New players only. Min deposit and wager £20 on Big Bass Splash. 20 free spins (£0.10 per spin) on Big Bass Splash with no wagering on winnings. Must be claimed within 7 days. Full T&C’s apply.

Editor's rating 81%
Editor's
rating
Bonuses and promotions
70 %
70 %
Security
95 %
95 %
User support
65 %
65 %
Game offer
90 %
90 %
Deposits and withdrawals
85 %
85 %

Pros
  • Licensed by the UKGC
  • Live chat customer support 24/7
  • Quick withdrawal time
  • Competitive bonus offers with fair playthrough
  • Mobile ready platform
  • A wide selection of games from the best providers
  • Live dealer casino
  • Tools for responsible gambling available
Cons
  • Customer reviews on Trustpilot are mixed
  • Verifying the account may take time
  • Withdrawal delays reported

Game operators (15)

Play'n GO

Play'n GO

80 %

Play'n GO

80 % user ratings

Pragmatic Play

Pragmatic Play

88 %

Pragmatic Play

88 % user ratings

Yggdrasil

Yggdrasil

88 %

Yggdrasil

88 % user ratings

Evolution Gaming

Evolution Gaming

UKGC license
Yes
Top rated bonus
20 free spins on Big Bass Splash (More bonuses)
Bonuses worth up to
£ 2
Editor's rating
81%
Show detailed casino summary

Welcome bonuses Ivy

Rating
79%

How do we rate bonuses?

The overall bonus rating is determined based on several factors: the amount of the bonus, the company's rating, the ease of obtaining it, the players' rating and the conditions for obtaining the bonus.

Total bonus amount
74 %
Easy to reach
90 %
Bonus conditions
76 %
Casino rating
81 %

18+. New players only. Min deposit and wager £20 on Big Bass Splash. 20 free spins (£0.10 per spin) on Big Bass Splash with no wagering on winnings. Must be claimed within 7 days. Full T&C’s apply.

Warning: Play and gamble responsibly | Gambling may be addictive 18+ | Underage gambling is an offence | When the fun stops, stop.

Introduction to Ivy Casino

Ivy Casino is a new online casino in the UK market, operated by Betable Limited, a company based in Manchester, UK. The casino has a UK Gambling Commission license (Account Number 23328) so it’s 100% legal for UK players.
The casino positions itself as a player friendly site with a focus on slots, live casino and instant win games. With a clean, modern design and mobile optimised layout, Ivy Casino aims to be seamless on all devices.
But like many new operators in the competitive UK market Ivy Casino has to establish trust and reputation with players. While the casino is a legitimate operation under proper licensing customer reviews on Trustpilot are mixed especially with regards to withdrawals and account verification.
This review covers all aspects of Ivy Casino from games and bonuses to payment methods and customer support so you can make an informed decision about joining this online casino.

Game Types

Ivy Casino has a wide range of games across multiple categories to suit all players. The casino has 1000’s of games from some of the biggest names in the industry so you can be sure of quality and variety across all game types.
The site is divided into clear sections, making it easy for new and experienced players to navigate. Each section has filtering options and search functionality so you can find specific games or browse by theme and feature.Ivy Casino Games Lobby
The casino’s partnerships with established providers means all games are fair and fun. New games and seasonal additions are added to the library throughout the year.
What sets Ivy Casino apart from some others is the balance of classic games and modern innovation so traditional players and those looking for the latest gaming experiences can find something to suit them.

slots-icon

Online Slots

The slots section is the heart of Ivy Casino with over 1000 games from top providers like NetEnt, Microgaming and Pragmatic Play. You’ll find classic 3 reel fruit machines, modern video slots with complex bonus features and progressive jackpot games with life changing prizes.
Popular games include Starburst, Gonzo’s Quest, Book of Dead and Mega Moolah. The casino adds new games to the portfolio regularly so you can play the latest games as soon as they hit the market.Ivy Casino Online Slots
The progressive jackpot section is worth a special mention with games like Mega Moolah, Hall of Gods and Divine Fortune. These games have massive prize pools that can reach into the millions, with jackpots seeded at decent amounts and growing with every bet placed across the network.
Megaways slots are well represented with the popular dynamic reel system that can give you up to 117,649 ways to win. Games like Bonanza, Extra Chilli and various Blueprint Gaming Megaways games give you the high volatility gameplay that many players love.
Betting limits cater for all types of players with minimum spins from £0.10 and maximum bets of £100 or more on some games. So if you’re a casual player or a high roller, you can find your preferred stake.

Casino bonuses icon

Megaways

Ivy Casino has one of the best Megaways slots collections in the UK. These games, first introduced by Big Time Gaming and now used by many providers, have changed the slot game forever with their dynamic reel system and up to 117,649 ways to win on one spin.
The Megaways collection at Ivy Casino features big hitters like Bonanza Megaways, the one that started it all with its mining theme and cascading reels. Players love Gonzo’s Quest Megaways, where Red Tiger reimagined NetEnt’s classic adventure with the Megaways engine and added potentially massive winning combinations.Ivy Cassino Megaways
Pragmatic Play has contributed Sweet Bonanza Megaways and Gates of Olympus Megaways, both with their high-volatility gameplay and big winning potential. Blueprint Gaming’s selection features licensed titles like Deal or No Deal Megaways and Rick and Morty Megaways, combining popular franchises with modern slot mechanics.
What sets Ivy Casino’s Megaways apart is the low minimum stakes, so casual players can try these high-potential games without breaking the bank. Most games can be played from 20p a spin and still have the chance to win big that Megaways slots are famous for.
The site optimises these games perfectly for mobile, so you get the same visual impact and smooth animations as the desktop version. New Megaways games are added to the site regularly, with recent additions from studios like Push Gaming and Relax Gaming adding more themes and bonus features.
For newbies to the Megaways concept, Ivy Casino has guides to explain the mechanics and volatility levels. Regular players know that many of these games are included in promotions, but worth noting that wagering requirements on Megaways wins are slightly higher due to the bigger payouts.

casino table

Table Games

For players who prefer solo gaming experiences, Ivy Casino offers a comprehensive selection of RNG-powered table games. These digital versions allow players to enjoy classic casino games at their own pace without waiting for other players or dealing with the social aspects of live dealer games.

The roulette section includes European, American, and French variants, each with distinct rule sets and house edges. European Roulette remains the most popular choice due to its single zero wheel and better odds for players. Several specialty versions like Multi-Wheel Roulette and Lightning Roulette add variety for those seeking different gaming experiences. Ivy Casino Table Games

Blackjack enthusiasts can choose from approximately 15 different variants, including Classic Blackjack, European Blackjack, Atlantic City Blackjack, and various multi-hand options. Each variant features slightly different rules regarding dealer actions, splitting, doubling down, and surrender options, allowing players to find games that match their preferred strategies.

The baccarat collection includes Punto Banco, Mini Baccarat, and several other variants with different betting limits and side bet options. While not as extensive as the slots or roulette selections, the baccarat games provide adequate variety for fans of this classic card game.

Additional table games include various poker variants like Caribbean Stud Poker, Three Card Poker, and Casino Hold’em, plus specialty games like Sic Bo and Craps. These games round out the table game offering, ensuring that players seeking traditional casino experiences can find suitable options.

live-casino

Live Casino

Ivy Casino has a wide range of live dealer games with a focus on the classic table games that UK players love. The live casino section has multiple blackjack and roulette tables, each with professional dealers.
The blackjack selection has multiple tables with different numbers such as Blackjack 1 – Azure, Blackjack 2, Blackjack 37, Blackjack 40, Blackjack 58, Blackjack 59, Blackjack 85, and Blackjack 88. The numbering system allows you to find your favourite tables and go back to them. Each table has professional dealers in smart casino wear against smart backdrops, it’s like being in a real casino. Ivy Casino Live Casino
For roulette fans, the platform has special variants such as Roulette 4-Ball Extra Bet Hybrid Dealer and Roulette Hybrid Dealer. These innovative formats combine the classic roulette experience with modern technology to make the game more exciting.
All games have big green “PLAY” buttons so you can join your chosen table with one click. The interface is clean and easy to use, with clear thumbnails of each game and the dealer visible so you can choose a table based on game and dealer.
The studio settings vary between tables, with different colour schemes and design elements to create different moods across the different blackjack and roulette options. So you can find an environment that suits your mood and preferences while playing these classic casino games with live dealers.

Slingo Games

Ivy Casino has a massive selection of Slingo games, making it the go to destination for UK players who love this slot and bingo hybrid. There are over 100 different Slingo games to choose from, each with its own unique theme and gameplay.
You can play Slingo Starburst, which turns the iconic slot into a Slingo game with its dazzling gemstones. Deal or No Deal Slingo brings the TV show to the grid and the red boxes and decisions. Slingo Centurion takes you on a Roman adventure or Slingo Lucky McGold for some Irish luck. For art and culture lovers, Slingo Da Vinci Diamonds is a sophisticated game with Renaissance visuals.Ivy Casino Slingo Games
Other stand-out titles include Slingo Rainbow Riches, Slingo Fluffy Favourites, and Slingo Sweet Bonanza – all slot games reimagined as Slingo. If you like variety, options like Slingo Fishin’, Slingo Shark Week and Slingo Deadliest Catch give you a maritime adventure. The site updates its library with new releases like Slingo Fire & Ice, Slingo Reel King and Slingo Hot Roll. Fantasy fans can play Slingo Journey to Asgard and those who like exotic themes can play Slingo Genie Gemstones.
Ivy Casino also has Slingo Fowl Play, Slingo River Reels, Slingo Constitution Hill and Book of Slingo. Each game has the core Slingo mechanics but with different bonus features and visuals. For new players, Slingo Leprechauns is a great introduction to the format with simple rules and fun gameplay. Slingo Day of the Dad and Slingo Rakin’ Bacon add some humour to the mix and rounds out this collection that has something for everyone.

Ivy Casino Lobby

The Ivy Casino lobby is modern and easy to navigate through the huge game selection. When you log in, you are presented with a clean layout with promotional banners, popular games and new releases displayed prominently to show current offers and trending games.Ivy Casino Lobby
The main menu organises games into logical sections: Slots, Live Casino, Table Games, Bingo and Promotions. Each section has sub-categories and advanced filtering options to sort games by provider, theme, features or popularity. This makes it easy to find a specific game or discover new games that match your preferences.
The search function is comprehensive and responsive and accepts exact game titles or partial matches. You can search by game name, provider or even specific features like “Megaways” or “jackpot” to find what you are looking for quickly.
The lobby is fully responsive and adapts to any screen size, from desktop to mobile. Game thumbnails are sized accordingly for each device so browsing is comfortable no matter what platform you use. Loading times are generally quick but initial library loading can take a moment due to the huge game selection.
Account management features are available in a persistent menu so you can check your balance, review transaction history, access responsible gambling tools and manage your account settings without leaving the gaming lobby. This way, you can access all essential account functions during gameplay.

Ivy Casino Bonuses

Ivy Casino offers new players a great welcome bonus package to get you started. The welcome offer is 20 free spins on Big Bass Splash. To activate the welcome bonus you need to deposit at least £20, then wager these £20 on Big Bass Splash. When you’re done wagering, you’ll receive 20 free spins on Big Bass Splash as well.

Ivy Casino welcome offer

After claiming, you will receive 20 Free Spins on Big Bass Splash, each worth £0.10. You have 7 days after the deposit to complete the wagering, claim the spins, and play them. Any winnings from the free spins are paid as real cash with no wagering requirements and can be withdrawn or used for further play.

Current Slot and Games Promotions

Beyond the welcome bonus, Ivy Casino has various promotions to keep you engaged and get more value. These promotions change monthly or seasonally, so regular players get new offers and incentives.
Reload bonuses are given to existing players from time to time, with percentage matches on deposits made during specific promo periods. These bonuses have lower match percentages than the welcome bonus but can extend playing sessions.

Ivy Casino Promotions

Free spins promotions are common, often tied to new slot releases or seasonal events. These may require deposits or be part of loyalty rewards, depending on the terms. Free spins have their own wagering requirements and may be restricted to specific games.
Cashback promotions pop up occasionally, giving players a percentage back on losses during specific periods. These help mitigate losses and give players a second chance when they’re on a losing streak.
Tournament competitions with leaderboards and prize pools are another feature, where you can compete against other players for cash or bonus prizes. These tournaments focus on specific games or providers and run for a set period.
The casino also has seasonal promotions tied to holidays or special events, which may include bonus boosts, special tournaments or exclusive game releases. These limited time offers create excitement and give you more reasons to come back to the site.

Account Menu

Creating an account at Ivy Casino is a quick and simple process that requires some basic information to comply with regulations and secure your account. The registration form asks for standard details such as name, date of birth, address, email and phone number which is required for age verification and anti-money laundering.
New players will need to verify their email address by clicking on the confirmation link sent to their registered email to gain full access to the site. This verification step is to secure your account and prevent unauthorised access.
During the registration process, players are asked to set responsible gambling limits as part of the casino’s player protection. These limits can be adjusted later in the account management but setting limits from the start helps to establish good gambling habits.
The account dashboard gives you full control over everything. From here, you can manage payment methods, view transaction history, see current bonuses and their terms, update personal information and implement various responsible gambling tools.
In the account menu, you will find security features to change login details, enable two-factor authentication where available and view recent login activity. These features help you to secure your account and monitor for any unauthorised access.
One area where Ivy Casino gets criticism is the verification process before withdrawals. While necessary for regulations, customer reviews say this process can be long and sometimes requires multiple document submissions before approval is granted.

Find other Bonuses & Promos here from Ivy Casino:

Rating
79%

How do we rate bonuses?

The overall bonus rating is determined based on several factors: the amount of the bonus, the company's rating, the ease of obtaining it, the players' rating and the conditions for obtaining the bonus.

Total bonus amount
74 %
Easy to reach
90 %
Bonus conditions
76 %
Casino rating
81 %

18+. New players only. Min deposit and wager £20 on Big Bass Splash. 20 free spins (£0.10 per spin) on Big Bass Splash with no wagering on winnings. Must be claimed within 7 days. Full T&C’s apply.

Warning: Play and gamble responsibly | Gambling may be addictive 18+ | Underage gambling is an offence | When the fun stops, stop.

Mobile Casino

Ivy Casino offers a top-notch gaming experience that moves seamlessly from desktop to mobile, so UK players can play their favourite blackjack, roulette, slots and Slingo games wherever they go. The casino has invested heavily in a mobile solution that caters to all devices.
At the heart of Ivy Casino’s mobile strategy is their HTML5 platform, which allows instant play through mobile browsers with no downloads required. The responsive design adjusts to different screen sizes and orientations, so you can play on your smartphone or tablet. The HTML5 implementation means games load fast and run smoothly, with touch controls that feel natural on touchscreens.
For players who prefer apps, Ivy Casino has native apps on both mobile ecosystems. Android users can download the official Ivy Casino app from the Google Play Store, while iOS users can find the same great experience on the Apple App Store. The apps are optimised for each operating system, with features like fingerprint login, push notifications for promotions and enhanced graphics that take advantage of the latest mobile hardware.
The apps also have additional benefits like one-touch deposit through Apple Pay and Google Pay, so funding your account is a one-touch process. Players love being able to set up face recognition security for an extra layer of account protection when gaming on the go.
If you play through an HTML5 browser or the apps, the full game library is available, including all live dealer options. The live casino experience translates well to mobile, with adaptive streaming technology that adjusts video quality based on your connection strength to prevent interruptions during those critical moments at the blackjack or roulette tables.
Regular updates to the HTML5 platform and apps ensure compatibility with the latest device releases and operating system versions. The development team keeps parity between platforms, so new game releases and promotions launch at the same time across desktop, browser-based mobile play and both app stores.
This mobile approach shows Ivy Casino’s commitment to accessibility, so you can move between devices and keep your account balance, bonus progress and favourite games regardless of how you choose to play.

Responsible and Fair Gambling

Responsible Gambling Prevention Icon

Responsible Gaming

Ivy Casino implements comprehensive responsible gambling measures in compliance with UK Gambling Commission requirements. The casino provides various tools and resources to help players maintain control over their gambling activities and seek help when needed.

Self-exclusion options are available for players who need to take extended breaks from gambling, with periods ranging from 6 months to permanent exclusion. Once activated, self-exclusion prevents account access and marketing communications, providing a complete break from gambling activities.

Time-out features offer less permanent alternatives, allowing players to temporarily suspend their accounts for periods ranging from 24 hours to 6 weeks. These cooling-off periods can help players regain perspective and control without the long-term commitment of self-exclusion.

Deposit limits can be set daily, weekly, or monthly, helping players control their spending and avoid depositing more than they can afford to lose. These limits can be reduced immediately but increases require a 24-hour cooling-off period before taking effect.

Reality check notifications can be configured to appear at regular intervals during gameplay, displaying session time and net win/loss information. These reminders help players maintain awareness of their gambling activity and make informed decisions about continuing play.

The casino provides links to professional gambling support organisations including BeGambleAware, GamCare, and Gamblers Anonymous. These resources offer counselling, support groups, and additional tools for players experiencing gambling-related problems.

safety icon

Fair Gambling

All games at Ivy Casino use certified Random Number Generators (RNGs) to ensure fair and random outcomes. The casino works with licensed software providers who undergo regular testing by independent auditing companies to verify game fairness and RTP rates.
Casino Summary and Detailed Information
Ivy Casino presents itself as a legitimate option in the competitive UK online casino market, offering a solid selection of games from reputable providers under proper UK Gambling Commission licensing. The casino’s strength lies in its user-friendly interface, competitive welcome bonus with reasonable wagering requirements, and comprehensive game selection spanning slots, live casino, and specialty games.

The platform’s commitment to mobile optimisation ensures that players can enjoy the full casino experience across all devices without compromising functionality or game quality. The integration of top-tier software providers like NetEnt, Microgaming, and Evolution Gaming ensures that game quality meets industry standards.

However, Ivy Casino faces challenges common to newer operators, particularly in establishing trust and reputation among players. Customer reviews on Trustpilot reveal mixed experiences, with a 2.5/5 star rating based on over 400 reviews. Common complaints include lengthy withdrawal processing times, extensive verification requirements, and inconsistent customer support quality.

The casino’s payment processing, while offering numerous deposit methods, has drawn criticism for withdrawal delays and additional verification requests even after initial account approval. These issues can be particularly frustrating for players expecting quick access to their winnings.

Icon Live chat

Customer Support

Customer support, while available 24/7 through live chat, receives mixed reviews for response quality and problem resolution effectiveness. The absence of phone support may be limiting for players dealing with complex issues requiring detailed explanations.

Summary

From a regulatory perspective, Ivy Casino operates under proper UK Gambling Commission licensing (Account Number 23328), ensuring compliance with UK gambling laws and player protection standards. The casino implements required responsible gambling tools and maintains partnerships with problem gambling support organisations.

The bonus structure is competitive within the UK market, with the welcome bonus offering 20 wager-free spins on Big Bass Splash. However, the lack of a visible loyalty program means that regular players may not receive the ongoing rewards available at some competitor sites.

On the whole, Ivy Casino offers a legitimate gambling experience with proper licensing and a decent game selection, but potential players should be aware of reported issues with withdrawal processing and customer support quality. The casino may be suitable for casual players seeking variety and convenience, but those requiring consistent support or frequent withdrawals might find better experiences elsewhere.

Ivy

Ivy
Ivy

Ivy Casino is a UK licensed online casino operated by Betable Limited, offering a broad selection of slots, live dealer games, table games and Slingo titles. This review examines Ivy Casino’s bonuses, payment methods, mobile compatibility, customer support and responsible gambling tools, alongside user feedback, to help you assess whether the platform is suitable for UK players.

Ivy Casino is a UK licensed online casino operated by Betable Limited, offering a broad selection of slots, live dealer games, table games and Slingo titles. This review examines Ivy Casino’s bonuses, payment methods, mobile compatibility, customer support and responsible gambling tools, alongside user feedback, to help you assess whether the platform is suitable for UK players.

Casino tutorials Ivy

  • Payment Options and Processing

    Deposit Methods

    Ivt Casino Payment Options

    Ivy Casino has a range of deposit options to suit different players and banking habits. The minimum deposit is £10 for most methods, so it’s open to players of all budget sizes.

    Debit cards via Visa and Mastercard are the most popular deposit methods, with instant funding with no casino fees. These are widely accepted and familiar to most UK players so great for regular deposits.

    E-wallets like PayPal, Skrill and Neteller offer extra security and faster processing times. These are popular with experienced online gamblers who want extra privacy and control over traditional banking methods.

    Prepaid options like Paysafecard offer anonymous deposits for players who don’t want to share banking info online. These voucher based systems offer great budget control but limit deposit to the value of the voucher.

    Digital payment methods like Apple Pay and Google Pay offer mobile first deposit options, fund your account using biometric authentication on supported devices. These are great for mobile players who want quick and secure transactions.

    Bank transfers and newer payment methods like Klarna offer more options for players who want to transfer from their bank to the casino or flexible payment terms. These may have different processing times and requirements than instant payment methods.

  • Withdrawal Options and Processing

    Withdrawal Process

    Ivy Casino aim to process withdrawals within 4 hours of receiving the request which is fast in the UK online casino market. However, this is only possible if the account is fully verified and all documents are approved.

    The withdrawal process starts with a security review where the casino will verify the request and check for regulatory compliance. First time withdrawals will require additional verification steps including proof of identity, address and payment method ownership.

    Once the internal review is complete, the time to receive the funds will vary by payment method. E-wallets like PayPal, Skrill and Neteller will receive the funds within 1-2 business days after approval. Card withdrawals to Visa and Mastercard will take 3-5 business days and bank transfers will take 5-7 business days, depending on the receiving bank.

    The minimum withdrawal is £1,0 which is the same as the minimum deposit. Weekly withdrawal limits are £5,000 which may be restrictive for high volume players but is normal for casinos that cater to recreational players.

    Customer reviews suggest that the withdrawal processing time can be longer than advertise,d especially for larger amounts or when additional verification is required. Some players reported delays and requests for additional documents even after initial account verification which can be frustrating for those who want to get their winnings fast.

  • Customer Support

    Ivy Casino has multiple support channels, and live chat is the fastest way to get help. Live chat is available 24/7 for account issues, payment problems or general questions.

    Live chat is accessible from any page on the site, and support agents respond within 2-3 minutes during peak hours. Support quality varies depending on the issue and the agent.

    Email support is for more complex issues or when you prefer written communication. You can email the support team at their dedicated email, response time is usually within 24 hours for most queries. Email support is good for account verification issues or detailed payment questions.

    The casino has a comprehensive FAQ section covering account registration, payment methods, bonus terms and technical issues. This self service tool can resolve many basic questions without having to contact support directly.

    Phone support is not available at Ivy Casino, which might be a drawback for players who prefer to talk to someone for complex issues. Not having phone support is common among new casinos but can be frustrating for players with urgent problems.

    Based on customer reviews, support quality is inconsistent; some players get helpful and knowledgeable agents while others get generic responses that don’t address their concerns. Complex issues like account verification or payment disputes may require multiple contacts to resolve.

Overall rating of the game

Editor's rating 81%
Editor's
rating
Bonuses and promotions
70 %
70 %
Security
95 %
95 %
User support
65 %
65 %
Game offer
90 %
90 %
Deposits and withdrawals
85 %
85 %

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Pros
  • Licensed by the UKGC
  • Live chat customer support 24/7
  • Quick withdrawal time
  • Competitive bonus offers with fair playthrough
  • Mobile ready platform
  • A wide selection of games from the best providers
  • Live dealer casino
  • Tools for responsible gambling available
Cons
  • Customer reviews on Trustpilot are mixed
  • Verifying the account may take time
  • Withdrawal delays reported
Founded
September 2024
Company headquarters
Suite 3.05, Colony Jactin House, 24 Hood Street, Manchester, M4 6WX, United Kingdom
Support
Email: [email protected]
Online Chat: Yes
Game types
Baccarat, Bingo, Slingo and Keno, Blackjack, Poker, Roulette, Slots
UKGC license
Deposit methods
Bank transfer, Apple pay, PaySafecard, Skrill, Neteller, PayPal, Google Pay
Withdrawal methods
Apple pay, Bank transfer, Google Pay, Neteller, Payment card, PayPal, PaySafecard, Skrill
Minimal deposit
£ 10
Deposit speed
Instantly
Withdrawal speed
3-5 Working Days
Minimal bet
£ 0,1
Language(s)
English
Option to play for fun
Mobile app
Types of account verification
Online
Rating of the games provider
81/100

Ivy Casino FAQs

  • 1️⃣ What is the welcome bonus for new players at Ivy Casino?

    New players at Ivy Casino receive 20 free spins on Big Bass Splash on their first deposit. To qualify, you must deposit at least £20. You also need to wager £20 on Big Bass Splash to get those free spins. After that, all winnings from free spins are yours to keep.

  • 2️⃣ What payment methods are available for deposits and withdrawals?

    Ivy Casino accepts deposits via Visa, Mastercard, PayPal, Skrill, Neteller, Paysafecard, Trustly, Apple Pay, Google Pay, Bank Transfer, and Klarna. The minimum deposit is £10 for most methods. Withdrawals are available through Visa, Mastercard, PayPal, Skrill, Neteller, Bank Transfer, Apple Pay, and Google Pay. The minimum withdrawal amount is £10, with a weekly limit of £5,000. Withdrawals typically process within 4 hours after account verification.

  • 3️⃣ How can I set limits to manage my gambling?

    Ivy Casino provides several responsible gambling tools, including:

    • Deposit Limits: Set daily, weekly, or monthly deposit limits
    • Time-Out: Temporarily suspend your account for 24 hours to 6 weeks
    • Self-Exclusion: Block account access for 6 months to permanently
    • Reality Checks: Receive notifications showing session time and win/loss information
    • Bet Limits: Set maximum amounts you can wager per game or session
  • 4️⃣ What should I do if I suspect unauthorised activity on my account?

    If you notice suspicious activity on your Ivy Casino account, immediately contact customer support via live chat (available 24/7) or email. Change your password if you still have access to your account. The support team will investigate the issue and implement additional security measures as needed. You can also review your login history and transaction records through your account dashboard.

  • 5️⃣ Is my personal and financial information safe at Ivy Casino?

    Yes, Ivy Casino uses industry-standard SSL encryption to protect data transmission between your device and their servers. The casino is licensed and regulated by the UK Gambling Commission (Account Number 23328), which requires strict security protocols and data protection measures. All games use certified random number generators to ensure fair play, and the casino complies with UK data protection regulations.

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